We don’t ask our clients to write ‘testimonials’ – we’re in constant contact with our customers, and they’re constantly telling us what they think.

  • “We have been using Spencer Travel’s OBT to book all of R.M.Williams travel arrangements for a while now. The website is extremely easy to use and allows me to book all aspects of travel (flights, accommodation, car hire etc.) at the same time in the one place within minutes. I am always keen to find ways to save time and reduce effort and this is certainly a tool that does this. The easy reporting function of the website also allows me to have travel information/history available at my fingertips instantly. Of course, the staff at Spencer Travel are always only a phone call or email away should I ever need assistance. I would certainly recommend using an OBT to any time poor business with regular travel requirements.”
    R.M.Williams Pty Ltd 

  • “Spencer Travel has been Village Roadshow’s TMC for many years and the service provided has far exceeded expectations. Spencer Travel is always responsive to our varied and often last minute requests, both from an account management and travel booking perspective. Recently, Spencer Travel managed the implementation of Serko for us, which has been of great benefit to our business.”                                                                                  
    Village Roadshow Ltd

  •  “Spencer Travel have always provided us with excellent client service, comprehensive corporate travel reporting, access to online interface and highly professional travel consultants who deliver nothing short of the excellent standard in client service.”     
    Charter Hall 

  • “Nobel Biocare has been using Spencer Travel for all international and domestic travel, for over 6 years and we are very pleased with all aspects of their service. From last minute travel requests, to endless support from their experienced travel consultants and the 24/7 service. Spencer Travel has been very accommodating with not only our internal travel requirements, but as well with our customers which are dentists and technicians. We therefore highly recommend Spencer Travel as a preferred travel agent for a company.”
    Nobel Biocare Australia /New Zealand

  • “… I have known Penny for over 25 years and always through the travel industry. I have great admiration for Penny not only for her success in the industry but more importantly to me her ethics and her support to those within the industry. Her care in helping others through her TIME Mentoring program that I have worked in and her support also for suppliers and their needs in developing business. I believe that the industry needs to work in many ways to support each other and Penny is one of those that understands this very well. Her business has grown over the years and both her staff and her customers speak so highly of her. From a supplier’s perspective, it is a joy to work with Penny.”
    Fiona Rose – Managing Director Australia New Zealand at LE Hotels

  • “… their 24/7 availability is a major point of difference and gives us with the comfort that they’re there whenever there’s a problem or if arrangements need to be changed at short notice”
    Mark Sheldon, Group GSA (Architects)

  • “…I like that Spencer Travel follows up on client satisfaction– although I can’t imagine you ever getting complaints…”
    Jennifer Tweedie, Bligh Voller Nield (Architects)

  • I have been using Spencer Travel for the last 7 years. Working in television commercials our jobs are fast paced and details are always changing – Spencer Travel takes all of it in their stride. The staff are friendly, professional and are always on hand with their wealth of knowledge. The 24-hour service is also a huge asset particularly in our industry where there are last minute changes and we are working with overseas companies in different time zones. Spencer Travel is without equal – they are a necessity for any company that travels interstate or overseas. Choosing to work with Spencer Travel will be the best decision you’ll ever make.
    Sian Thompson, Soma Films

  • ” After using Spencer Travel for more than ten years we couldn’t be happier with the service we’ve received. Nothing fazes them, not even countless last minute changes, and their reliability and attention to detail keep us coming back”. The staff truly know what we need to get our job done in the easiest most cost effective way; they are more like a part of us, working together no matter what it takes to get the shoot done. The after hours service is a great bonus as we know we can call any time of night to get changes done. Thanks Penny for the great support”
    Sam McGarry