An Award-Winning Corporate Travel Agency With A Passionate Customer Focus

Whether you’re travelling for business reasons or pure leisure, Spencer Travel is dedicated to making every aspect of your trip carefree and enjoyable—with none of the typical hassles. From flights and transfers to accommodation and car hire, we take care of the details, leaving you to focus on the goal of your trip with total peace of mind.

We’re There For You…

Corporate Travel

At Spencer Travel, we understand the needs of small-to-medium-sized businesses (SMEs). Our value-focused business travel solutions are designed to keep both your financial officers and your travellers happy. From 24/7 phone support from a live travel consultant to comprehensive budget reporting tools, you get everything you need to ensure productive trips while maintaining accountability.

Personal Travel

Need to get away? We can help you book everything from family and group excursions to cruises. You can expect competitive rates, exclusive amenities and opportunities, and expert recommendations from our well-travelled consultants. No matter if you’re staying in Australia, heading to Europe, or embarking on a round-the-world trek, let us translate your holiday dreams into reality!

ABOUT US

Spencer Travel are a bespoke travel management company, founded by Penny Spencer in 1998.

We are an award-winning agency offering an exception suite of services to the corporate SME sector. Out first-class service is backed by top end technology and online services with best in industry consultants.

In staying with our mission statement our services are guaranteed, click here for more details.

SPENCER TRAVEL UNDERSTANDS THAT TECHNOLOGY IS PARAMOUNT IN TODAYS CORPORATE ENVIRONMENT

Our innovations include:

  • Online booking tool, Serko
  • Mobile app to allow changes to bookings and view itineraries
  • Complete robotic quality assurance checking all bookings pre-ticketing
  • Access to online reporting and invoice copies
  • Visibility of unused airline tickets at time of booking to allow uptake
  • Virtual travel only credit card options including AMEX, Airplus and Diners
  • In-house Spencer technical support allowing for efficient and personalised support
  • ISOS duty of care integration
  • EventsAir software enabling pre-trip, on trip and post trip management

SPENCER TRAVEL OFFERS THE FULL RANGE OF TECHNOLOGY TO ENSURE LEADING EDGE CUSTOMER SERVICE SUPPORT

“I am always looking for ways to save time and reduce effort and Serko is definitely a tool that does this. Of course, the staff at Spencer Travel are only a phone call or email away should I ever need assistance.”

Kirsty Mikhael, PA to COO,
RM Williams Pty Ltd

OUR MISSION

To enhance our clients’ travel experiences with personalised and attentive service, open communication, and a passion for delivering great value at every turn.

DEDICATED TO
SERVICE EXCELLENCE
ABOVE AND BEYOND

“Spencer are without equal, they are a necessity for any company that travels interstate or overseas. Choosing to work with Spencer Travel will  be the best decision  you’ll ever make.”

Sian Thompson
Production Co-Ordinator
Soma Films

OUR SERVICES INCLUDE:

  • Personalised service with dedicated Consultants and Account Management
  • Dedicated Account Manager to increase client efficiencies, drive savings and manage control.
  • Online booking tools with travel policy control and reporting
  • Top end technology including mobile apps and robotic quality assurance
  • 24/7 out of hours support staffed by Spencer Travel employees
  • Customised reporting managed by an in house
    technical support team
  • Duty of Care management incorporating ISOS integration
  • Travel Policy health check offered in quarterly service audits
  • Virtual travel only payment options
  • Groups department supporting conferences or corporate events for >10PAX
  • In house Corporate-Leisure consultant to VIP client employees personal vacations
  • Guaranteed maximum 10-day implementation turnaround timeframe
  • Access to senior management team, located in Mascot, Sydney office

Our partners

Call Spencer Travel today for assistance for all your travel requirements 02 9281 5477