At Spencer Travel, we understand the needs of small-to-medium-sized businesses (SMEs). Our value-focused business travel solutions are designed to keep both your financial officers and your travellers happy. From 24/7 phone support from a live travel consultant to comprehensive budget reporting tools, you get everything you need to ensure productive trips while maintaining accountability.
Need to get away? We can help you book everything from family and group excursions to cruises. You can expect competitive rates, exclusive amenities and opportunities, and expert recommendations from our well-travelled consultants. No matter if you’re staying in Australia, heading to Europe, or embarking on a round-the-world trek, let us translate your holiday dreams into reality!
Spencer Travel are a bespoke travel management company, founded by Penny Spencer in 1998.
We are an award-winning agency offering an exception suite of services to the corporate SME sector. Out first-class service is backed by top end technology and online services with best in industry consultants.
In staying with our mission statement our services are guaranteed, click here for more details.
SPENCER TRAVEL UNDERSTANDS THAT TECHNOLOGY IS PARAMOUNT IN TODAYS CORPORATE ENVIRONMENT
Our innovations include:
- Online booking tool, Serko
- Mobile app to allow changes to bookings and view itineraries
- Complete robotic quality assurance checking all bookings pre-ticketing
- Access to online reporting and invoice copies
- Visibility of unused airline tickets at time of booking to allow uptake
- Virtual travel only credit card options including AMEX, Airplus and Diners
- In-house Spencer technical support allowing for efficient and personalised support
- ISOS duty of care integration
- EventsAir software enabling pre-trip, on trip and post trip management
SPENCER TRAVEL OFFERS THE FULL RANGE OF TECHNOLOGY TO ENSURE LEADING EDGE CUSTOMER SERVICE SUPPORT
“I am always looking for ways to save time and reduce effort and Serko is definitely a tool that does this. Of course, the staff at Spencer Travel are only a phone call or email away should I ever need assistance.”
Kirsty Mikhael, PA to COO,
RM Williams Pty Ltd